HUMAN-TO-HUMAN (H2H)

It’s not B2B or B2C, it’s H2H.

Proactive real-time, human sales assistance when your online visitors want it.

Your customers have questions. Do you have answers?

Sometimes your visitors have questions, and your digital-only shopping experience isn’t providing them with the answers they need. The result, poor customer experience and lost sales.

We identify high-potential visitors who require more than a digital experience, and provide them with real-time live sales assistance by chat or phone when they want it.

Your customers get a better experience and you unlock a source of significant incremental revenue for your online store.

Convert high-potential visitors in the moment

Boost performance of existing digital commerce investments

Increase customer loyalty with a customer-centric sales experience


MarketLinc H2H Services

MarketLinc provides a turn-key managed service providing you with the technology, know how, and human resources required to identify, engage, and convert your online visitors that require more than the digital experience.




H2H Visitor Identification

Identify visitors who require more than a digital experience

H2H Attribution Reporting

SOC certified & verified attribution reporting

H2H Digital Engagement

Predict and personalize the best engagement outcomes across channels

H2H Live Engagement

Real-time, personalized chat and phone sales assistance

Trusted performance by global brands

Real World Results

 

Kaspersky’s Success

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LIFT IN CONVERSION RATE

19

INCREASE IN REVENUE PER VISITOR

Serving the underserved – are you leaving $ on the table?

Find out how