We leverage what you've already invested in. The truth is, you DO NOT need more traffic, but improved conversion strategies.

This is where our process can help you.

Our process in working with your organization is first to develop rules for offering chats to site visitors based upon the experience we've developed in this space.

Some simple examples of when we'd to reach out to people are when a visitor has spent a certain amount of time idle on a page, or pages where exits are particularly high or content is especially complex.

A great place to deploy our service is in your shopping cart or when site visitors are backing out of the store.

Because most our partnerships are with organizations that have large volumes of traffic, screeners are deployed.

The sole purpose of that role is to direct traffic we engage with chat to the right sales resource. Many times our clients want to leverage our abilities to direct support requests to other assets on their site, or to direct enterprise prospects to a different internal resource.

This provides added brand equity for your business by improving the navigation and information seeking experience for visitors to your website. We've found this screener and sales specific resource allocation to be an extremely valuable and efficient element of keeping the numbers up.

It also ensures that those more expensive sales resources we've invested in training, are using their training to sell most of the time, instead of engaging in zero upside interactions.

We are not like "chat technology providers" who close most of their buyers exclusively on chat, or just sell you the software, leaving you to figure out how to do what we do.

The difference with the Online Sales Accelerator's business model is our ability to get someone on the phone and interact with them while applying our professional selling skills.

We will fully understand all of the up sell and cross opportunities available in your product lines, and combine that with the sales process we've implemented in our training and deployment for our sales people. Through these levers we usually increase average order value 45% - 100%.

How can we help you?