Traditionally, live chat was not the first choice for companies looking to boost conversion rates. However. companies today want to get more business out of their websites and no longer tolerate watching potential customers abandon their site.
In this on-demand webinar, you will gain an understanding for how live chat can increase visitor engagement and sales, and how you can determine which site visitors need a real person to give them a helping hand.
Learn how Symantec uses Intelligent Live Chat to target visitors with purchase intent, capturing 15-20% more revenue from existing traffic. Featuring insights from e-commerce industry analyst and conversion optimization specialist, Linda Bustos.
Watch how MarketLinc’s Intelligent Live Chat Solution delivers the intelligence you need to precisely identify the best visitors to engage and convert at the right point in their online shopping journey. With everything from advanced targeting analytics to proactive live chat software that will rapidly increase conversion rates, decrease abandonment rates and maximize your ROI.
MarketLinc’s Intelligent Live Chat Solution gives you everything your business needs to rapidly increase conversion rates, deliver exceptional customer service and maximize revenue. Our managed solution identifies, engages and converts high-value visitors into buyers at the right point in their online shopping journey.
A visual overview of how MarketLinc’s Intelligent Live Chat solution was able to significantly lift Symantec’s bottom line.
Symantec’s Customer Retention Marketing Manager discusses how MarketLinc’s Intelligent Live Chat Solution enabled his team to achieve $1.4M incremental revenue for first month post pilot, $16.7m incremental revenue in 2016, 28% higher revenue per visitor (RPV) and more.
Since 2015, the adoption of online chat has grown by 400%. However, many online businesses are taking the wrong approach to live chat, leading to a failure to meet their customers’ live chat demands.
You’ve likely heard the phrase, “work smarter, not harder”. This concept, as broad as it is, can be carried into your live chat optimization strategy. Studies show that today’s customers are drowning in information are looking for a personalized, targeted online experience to match their needs.
See how, after 30 years of business, ESET continues to enjoy significant growth with the help of MarketLinc’s Intelligent Live Chat solution.