Resources

Our multimedia resource database includes white papers, infographics, videos and more. Explore MarketLinc’s technology and services, how it all works and the benefits for your business.


Symantec Success Story

A visual overview of how MarketLinc’s Intelligent Live Chat solution was able to significantly lift Symantec’s bottom line.

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How Symantec Lifts Revenue through Intelligent Visitor Engagement

Learn how Symantec uses Intelligent Live Chat to target visitors with purchase intent, capturing 15-20% more revenue from existing traffic. Featuring insights from ecommerce industry analyst and conversion optimization specialist, Linda Bustos.

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Serving the Underserved: Capturing Incremental Revenue with Intelligent Live Chat

In this eBook, learn which visitors can be profitably engaged and how to engage them, enabling you to convert more visitors into buyers.

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How Symantec Increased Revenues by 13% Using Intelligent Live Chat

Norton’s business unit at Symantec did not offer live sales assistance in their purchase flow for visitors who needed help. With a number of pilot projects attempted, none of them delivered the results they were looking for, until MarketLinc. The pilot proved to be a great success, resulting in 1.6 M in incremental revenue the first month.

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Increase Conversions and Sales with MarketLinc Intelligent Live Chat

MarketLinc’s Intelligent Live Chat Solution gives you everything your business needs to rapidly increase conversion rates, deliver exceptional customer service and maximize revenue. Our managed solution identifies, engages and converts high value visitors into buyers at the right point in their online shopping journey.

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6 Considerations For Choosing a Live Chat Solution to Increase eCommerce Conversion

The right live chat solution can help your eCommerce business convert more visitors to buyers, while ensuring a great customer experience. Read these 6 key considerations for implementing live chat software on your eCommerce website.

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Live Chat Best Practices for Conversion Rate Optimization

In this on-demand webinar, you will gain an understanding for how live chat can increase visitor engagement and sales, and how you can determine which site visitors need a real person to give them a helping hand.

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8 Ways Live Chat Will Boost Your Conversion Rates

Traditionally, live chat was not the first choice for companies looking to boost conversion rates. However. companies today want to get more business out of their websites and no longer tolerate watching potential customers abandon their site.

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Marketlinc’s Intelligent Live Chat Solution

Watch how MarketLinc’s Intelligent Live Chat Solution delivers the intelligence you need to precisely identify the best visitors to engage and convert at the right point in their online shopping journey. With everything from advanced targeting analytics to proactive live chat software that will rapidly increase conversion rates, decrease abandonment rates and maximize your ROI.

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