Offer Your Customers Immediate, Personalized Service in a Way That Drives the Bottom Line

Staff Augmentation: Outsourced eCommerce Customer Sales solutions.

Direct Customer Interaction is a Must For Any Online Sales Strategy.

Chatbots can take on some of the load, but some customers — and cases — call for the human touch.

Get humans and chatbots working in partnership: balance and prioritize interactions across multiple channels to drive more revenue.

Enjoy All the Benefits of Conversational Commerce Now

  • Supplement existing staff and team members
  • Offload specific customer lead generation use cases
  • Set up an online sales team set up quickly and efficiently
  • Don’t expend resources on recruitment, training, or management
  • Test new channels without disrupting existing teams

Outsource your eCommerce customer service with MarketLinc. Our unique assessment process lets us accurately calculate your staffing needs, and our proprietary methodology ensures you’ll see increased revenue when your solution is implemented.

Three Options to Meets Your Needs

Fully Managed

We train, deploy, and manage all the staff you need to meet your online sales goals

Shared Coverage

We’ll cover the times, regions, or account types you don’t have the staff for

Staff Augmentation

We fill gaps on your team, saving you the cost and hassle of on-boarding

Increase revenue flow and keep your costs down — without sacrificing customer service quality

MarketLinc has been a leader in sales staffing since 1988. We’ve developed comprehensive, proprietary training and performance management strategies to ensure our staff will meet — and exceed — your expectations. All our team members are carefully pre-screened, thoroughly trained, and repeatedly tested before getting to work. We take the responsibility of representing your brand seriously. Trust us when you’re ready to outsource eCommerce customer sales.

A Service You Can Count On

Experienced in software and technology sales

We’ve been recruiting and training sales professionals for over 30 years, and our focus is software and technology sales

Available where and when you need

Our staff is available to serve your customers 24/7/365. Choose to rely on us completely, or offload the times, regions, or inquiries you don’t want to handle

A consultative sales approach

We’ve developed a proprietary sales methodology that gets results. Our staff work with your customers to help understand and meet their needs — not just push a product

Comprehensive sales and product training

Every member of our team goes through our four-stage training and simulation program to ensure they speak knowledgeably about your products or services

Rigorous performance management

Our system of ongoing coaching and evaluation helps our team be the best they can. More efficient interactions mean you hit sales targets but customers don’t feel rushed

Offer your customers the service they want — at a price you can afford.

You can outsource eCommerce customer sales virtually risk-free with our pay-for-performance compensation model. We’ll assess the revenue potential of a conversational commerce solution for your business and tell you how much revenue you stand to gain before you get started.

The Staff You Need:

  • North American-based — no low-quality offshore outsourcing
  • Highly trained teams with low-turnover rates
  • Thorough background checks and SOC and GDPR compliance
  • Multilingual — We can provide English, French, Spanish, German, and Portuguese speakers, and more language capabilities will be available soon.

“MarketLinc offers solutions above and beyond any of the competitors we looked at in this space. We’ve been very pleased with our conversion metrics. I would recommend MarketLinc to other colleagues in this space, and I’ve done so on a few occasions already.”

Julie Toman, VP

North American Online Sales, Kaspersky Lab

Contact us today to learn more about how you can outsource eCommerce customers sales to the MarketLinc team.