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Proven performance for over 15 years

The story of how MarketLinc has generated millions of dollars of incremental revenue for global clients, all on a pay-for-performance model.

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14m
Live chat interactions completed
1.0b
Data points captured and fed into our Lift AI technology
$300m
Added revenue to our customers across theg lobe

Delivering on our promise is in our DNA

In 1988, MarketLinc launched as a leading inside sales organization that has generated millions of dollars for global clients such as AAA, Xerox, HSBC, Microsoft, Bell, Telus, and BMC Software all on a pay for performance basis. In 2004, they were one of the first to pivot their experience to online chat sales for companies like Nuance, Symantec and Kaspersky.

In 2019, MarketLinc took over 15 years of captured data numbering over 1 billion points and used it to create a machine-learning model for real-time visitor scoring called Lift AI. They use Lift AI alongside their first-class live agents and turnkey chat solutions to help their clients find and convert every untapped visitor on their website for increased revenue and live agent productivity.

Introducing MarketLinc's
team of live chat experts

Don Simpson
Founder & CEO
Lise Reddick
VP Product Management
Paul LaRochelle
SVP Business Development
Naser Dajani
Chief Information Officer
Donna Ghuman
VP Operations
Tyler Laird
VP Client Success
Eric Patel
Advisory Board Member
Steve Johnson
Advisory Board Member
David McFarlane
Advisory Board Member

Join our team

We’re always looking for great people to join our team

  • Competitive hourly salary
  • Remote working and flexibility
  • Learn from the best in live chat for sales
View career openings

Ready to work together?

Get started with your best-in-class live agents or turnkey chat solution today