Convert more website visitors while delivering an amazing customer experience.

Unlock the Revenue Potential of Conversational Commerce

Convert more website visitors while delivering an amazing customer experience.

Conversational Commerce Done Right

Implementing conversational AI chatbot on your website is one thing. Having a solid revenue and ROI strategy in place is quite another. You need a strategy that will engage buyers, not alienate them. That’s where we come in.

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After just one negative experience, over half of customers say they will never do business with a company again.1

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Of customers want to speak with a business directly through chat — but they want an authentic experience.2

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Over three quarters of customers prefer speaking to human when they need advice.3

Warmer Conversational Commerce

MarketLinc consistently delivers a better customer experience which results in higher conversion rates — and ultimately — more revenue for our customers.

Our model combines MarketLinc’s conversational commerce expertise with the right blend of machine learning, chatbots, and human sales agents to ensure you’re engaging the right visitors, at the right time.

Whether you’re just beginning your conversational commerce journey or you need help optimizing your existing strategy, MarketLinc has a solution to fit your business.

Increase Your Web Revenue by 20%

MarketLinc clients realize incremental revenue increases up to 20%. This is how we do it.

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Identify Potential

We work with you to define how much potential revenue there is on your site.
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Build a Blueprint

We build a watertight plan including targeting, personalization, and engagement strategies to help you achieve your conversational commerce goals.
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Deliver the Revenue

We will help you capture more revenue using machine learning, chatbots, and live sales agents to provide a full turnkey solution or augment what you have today.
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Continuous Optimization

We continue to work with you to test and optimize your strategy, ensuring maximum revenue delivery from existing traffic from your website.

MarketLinc’s Conversational Commerce Methodology

Plan.

  • Analyze your visitor journeys and score their propensity to buy so you can focus resources on those that need your help to convert.
  • Model the increase in Revenue per Visitor (RPV) based on targeted segmentation and treatment strategies.
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Target.

  • Use machine learning to identify, score, and prioritize visitors and engage based on revenue lift potential.

Personalize.

  • Personalize the experience based on real-time engagement rules.
  • Establish the best treatments and experiences with A/B testing
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Engage.

  • Engage visitors with the right touch at the right time — content, bot, and/or human.
  • Skilled sales agents can step in to engage when required.

Optimize.

  • Measure incremental uplift using best-in-class attribution reporting. Optimize end-to-end program to increase your web revenue by up to 20%.
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MarketLinc’s Conversational Commerce Methodology

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Plan.

  • Analyze your visitor journeys and score their propensity to buy so you can focus resources on those that need your help to convert.
  • Model the increase in Revenue per Visitor (RPV) based on targeted segmentation and treatment strategies.
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Target.

  • Use machine learning to identify, score, and prioritize visitors and engage based on revenue lift potential.
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Personalize.

  • Personalize the experience based on real-time engagement rules.
  • Establish the best treatments and experiences with A/B testing
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Engage.

  • Engage visitors with the right touch at the right time — content, bot, and/or human.
  • Skilled sales agents can step in to engage when required.
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Optimize.

  • Measure incremental uplift using best-in-class attribution reporting. Optimize end-to-end program to increase your web revenue by up to 20%.

MarketLinc Services

Whether you’re just embarking on your conversational commerce journey or you already have a strategy in place and need some help optimizing its revenue potential, MarketLinc will work with you to apply its battle-tested conversational commerce methodology.

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MarketLinc Conversational Commerce-as-a-Service

A comprehensive, end-to-end solution to deliver incremental revenue for your business.Learn More »
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MarketLinc Chatbot Services

We customize chat solutions by training your chatbots to best serve your customers and your sales agents.Learn More »
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MarketLinc Sales Agents

We recruit, train, and manage North American-based staff to fill all your conversational commerce staffing needs.Learn More »
MarketLinc Drift Services

MarketLinc Drift Services

We will help you strategize, implement and optimize your Drift Chat solution to unlock the real revenue potential.Learn More »
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MarketLinc LivePerson Services

Trusted by 18,000 brands – implement the AI-powered conversational platform to help your customers get answers and by more products.

Why MarketLinc?

MarketLinc is the only provider of Conversational Commerce-as-a-Service. Our proprietary methodology and decades of revenue delivery experience ensure the success of our customers. Global Brands like Microsoft, Norton, BMC Software, TeamViewer, and Kaspersky have relied on MarketLinc to deliver valuable incremental revenue to their business.

1 Billion+

website visitors profiled and scored

650 Million+

website visitors influenced

14 Million+

live sales engagements

Play

“It’s been a great relationship and stresses the importance of knowing who the right customers are to talk to on your site, making sure they aren’t falling out, and providing a platform to upsell and cross sell them to increase revenue per visitor and customer lifetime value.”

Mike Reaka
Norton

Are you ready to unlock the real revenue potential of conversational commerce?