Enhance your conversational commerce strategy with live customer service and sales agents from MarketLinc.
Give your Conversational Commerce Strategy the Human Touch
You may or may not already be using Chatbots but regardless, they can’t do everything. The most successful — and profitable — conversational commerce strategies combine the power of AI with the strength of human connection. The answer is Live Agents.
MarketLinc can help you strengthen your online sales with live customer service sales agents to tackle complex or high-value interactions so you can maximize your revenue opportunity while delivering a better customer experience.
- Supplement existing customer service team
- Offload specific customer lead generation use cases
- Set up an online sales team quickly and efficiently
- Don’t expend resources on recruitment, training, or management
- Test new channels without disrupting existing teams
“We’ve increased conversions on existing target traffic by 19% and grown order values in the same group by 40% during the initial phase of our partnership with MarketLinc. In addition, we’re converting customers who come to our site looking for free product into orders of three and five year licensing terms – an incredible result.”
Erich Andren, Global E-Commerce Director
Leadership in sales staffing for over 30 years
MarketLinc has been recruiting and training sales professionals since 1988. We take the responsibility of representing your brand seriously and it shows in our results.